CANCELLATION POLICY
If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
TERMS AND CONDITIONS
We will only deliver goods to the address provided on your order. If another delivery address is provided after an order is received, we will make further checks to verify this address and once verified we will dispatch your order accordingly.
RETURNS AND EXCHANGES PERSONALISED ITEMS
Please note, that personalised items cannot be exchanged or returned unless there is a proven manufactures fault in the product and your statutory rights remain unaffected. As a result, please ensure the size and personalisation details are correct when purchasing.
COMMERCIAL USE ITEMS
Please note that any items which have been customised and/or used for filming, production or photo-shoots are non-returnable.
TERMS & CONDITIONS CUSTOMER CARE
These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website which may include images or updates to products.
These Terms and Conditions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these Terms and Conditions.
Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of these terms and conditions.
Customer orders
We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
To order goods over the telephone or on our website, you must be at least 18 years of age and accept delivery within the UK. All telephone orders will be acknowledged verbally at the time of order, and all orders placed on our website will be acknowledged electronically by e-mail. Please note that verbal and/or electronic acknowledgements do not constitute order confirmation or order acceptance. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched or collected. (Alternatively, we may decline all or part of your order for any reason, in which case we will inform you in-person, by telephone or by e-mail).
When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks. This helps to protect you and us against fraudulent transactions.
All transactions are subject to validation checks, when deemed necessary or if any part of the validation checks have failed we may ask for further information relating to the cardholder in order to verify the payment and thus process the order.
For any Club shop items or personalised items ordered from Undisputed Sports delivery will be between 7-10 working days.
Orders with 20 items or more please allow 14-21 working days.